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The Secret to Replacing Agitation with Calmness
by Jenna Drew
tiny buddha
“Calmness is the cradle of power.” ~Josiah Gilbert Holland
I was interested, recently, to find that our local supermarket had set up an area with ten self-service checkouts. For years I‘d accepted the normal method of bagging and paying for my stuff. No stress there. But they’d installed some new technology and I was keen to give it a try.
All new things bring with them hiccups or small difficulties of some kind. The self-service area was no exception.
Sure, I did receive the correct change. And, it was definitely the fun experience I looked forward to. However, a queuing area hadn’t yet been established, so people just jumped into a vacant self-service spot as soon as one became available, oblivious to the fact that others were waiting.
Here was the dilemma.
Should I have called out in a loud voice, “Hey you! What about the queue?” (angry response) OR “Excuse me. Do you mind going to the end of the queue?”(polite response) OR continue to wait in line without commenting. (I could either churn myself up internally or mutter to the person next to me or to myself.)
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Every Day is Earth Day
Source: http://www.riseearth.com/2015/04/the-secret-to-replacing-agitation-with.html
