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In Why you Need a Backup Factory for your China Production, Renaud Anjoran notes how a Chinese factory’s “communication and development skills DO NOT correlate with good manufacturing skills” and how so many “bad product” situations involve the following:
- The buyer does no inspection in the factory before shipment.
- The factory sends a few well-chosen samples taken out of production, which reassures the buyer.
- Upon arrival, the buyer finds that most products are defective.
- All the supplier offers is a discount on the next order, as well as profuse apologies (or excuses).
- The second shipment is bad too (there is an 80% chance that the second shipment is no better than the first one).
- I agree with the above but would put the chance of getting a bad second shipment at greater than 80%.
What do you do to ensure good product?