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I'm greatly influenced by my own body of experience and that is what I bring to the field of paranormal investigation. I grew up in a very actively haunted house (see my book “Growing Up With Ghosts“).
I was lucky in that I was a baby when we moved into the estate and I grew up there, feeling that all that was happening around me was part of the natural world. I no more wondered about a ghost's appearance or voices with no bodies than I did lightning, thunder, and walnuts falling to the earth from the tree.
My parents framed this in a way that made it possible for my much older siblings to accept moving from a quiet suburban home to a big old house with ghosts and be okay with that. They sat us down and told us that the place was once a Civil War hospital and lots of good men died there. They were away from their families and we have moved in with five kids. My parents let us know that, if we saw them wandering the hall or heard their footsteps on the stairs, to just know that they were doing their rounds and who better to protect us than soldiers?
Nothing bad came to us living there, but much did startle us. The rhythms of the haunting were sometimes clockwork and other times, out of left field. When we thought we knew the phenomena that was there, something new presented itself. But, we understood that they had no control over when they would be seen and heard and we had no control over when we would be in the right conditions and right place to perceive it.
Decades later, as a grown up living in a modern home with no haunting features, I did have one issue – a 3-year-old son who was a bit shy about sleeping at night. I asked him why and he nervously pointed a little plump finger at the ceiling.
“T-there's an alligator,” he whispered as if he didn't want it to hear.
I looked up to see that the door partially opened with a nightlight in the hall made a triangle shadow. He saw an alligator's mouth opened.
I said, “Hmm, doesn't have any teeth. Looks more like a peanut butter and jelly sandwich when I cut them into triangles, hmm? I can almost see the crust.” I pointed and squinted.
He studied it with squinted eyes too. “Hmm, yeah. You're right.”
He rolled over and went to sleep.
The next night, so he wouldn't be scared again, I started to open the door fully so there was no shadow and he called out, “No! Mom, I wanna see the sandwich on the ceiling.”
Your best tool in dealing with haunted house residents is shifting perspective. Take the teeth out of the unknown threat and let them see it in a different way. Is it really harming them, or just startling them?
You can't address someone's fears until they voice them, so sitting down with a homeowner and reviewing any religious concerns, physical concerns, or just heebie jeebies, can help you sort out your approach.
Once you have determined no real threat is apparent, you will want to help them see this in a new light. It's like patients with chronic pain. If they rename pain from “unbearable agony” to “warm tingles,” it loses some of its overwhelming potency.
Here's some of the basic issues -
The homeowner is afraid of possession or demons, bad mojo, curses, and the like. He might be afraid a past deceased lover is after him.
Something sat on her bed or touched her hair and now she worries it will punch her, kick her down the stairs, or even sexually assault her.
The unexpected has made the homeowner unable to sleep, avoiding the bedroom, looking behind him as he shaves, and every corner of the house now seems to be alive with some unknown force he cannot control. That lack of control and unpredictability has made him a bundle of nerves.
Little Johnny is talking to someone who isn't there, won't sleep without the light on and the closet door closed, says there is an old lady living in the guest bedroom who shouldn't be there.
What is the actual harm or is it just startling? Might it be ineffectively trying to gain attention? What other explainable things might cause these issues?
Once you've gone over the places in the home where activity is reported, the types of phenomena, whether it was visual or sound or just creepy feelings, you can now try to sort out explanations for conditions in which visuals are seen, sounds are made and if creepy feelings might have more to do with the mechanics of a room.
So, I sat them down. We went onto their computer and I showed them some interesting things like stories about fish landing on a village during a rain. We looked into the background to find that unusual winds were able to funnel fish up into the air from a lake and drop them as the winds died down. We looked at northern lights and discussed St. Elmo's fire and ball lightning.
“So we have ghosts, right?” The elder asked.
I then took something from my pocket and threw it across the room. “What was that?” I asked.
“I don't know.” They both exclaimed.
“That was a UFO.” I announced.
“No,” the elder child scoffed.
“It flew through the air and you couldn't identify it. That was an unidentified flying object. We use the word `UFO' to explain what is in the air that we can't name. We also use the word `ghost' to explain all kinds of strange things that happen that we don't know what they are.”
Some parents, however, will put their own fears and anxieties into the subject of ghosts so that the children are truly unsettled and scared by the concept. They talk openly and with great nervousness about what's happening in the house and the last thing a child needs to see is a parent who has no control over things. This leads me into my next subject -
A scapeghost is a term I coined that (quite simply) is an excuse and a focus for a family with bad dynamics to blame something “other” on their real problems. Perhaps they don't discuss things that are going on, they have a family member with mental or substance abuse issues, a couple with anger towards each other, a troubled child who hasn't been diagnosed, or some other unseen issue to the viewer, that creates a need for them to focus on another “unseen force” as the seat of their problems.
In some cases, this helps a family that otherwise would be broken up by a situation like a troubled teen versus parents, that now turns into a team that works hard against this interloper. Instead of talking the REAL issues, they talk the “bad guy” who might have been influencing the teen and making them act up.
Every case is completely different and a good investigator is going to take into account the personalities, belief systems, situations, and phenomena of the client. You won't always be able to tell them what they want to hear or make the “bad things” go away, but you can teach them to take control of their mind and their home and empower them to realize that ignoring such things is the best method for making it simply go away. It's something like that show “Ghost Whisperer.” If that woman hadn't have been startled to see dead people, they might not have kept coming around and bugging her.
Announcing the house is yours, ignoring the phenomena, and going on with life are the best ways to not only discourage the attraction to your family or your home, but to also make the family feel in control while they co-existing with phenomena.
Go with the flow, your instincts and what you are hearing the homeowner voice. Be adaptable, be understanding and yet stable. Sometimes, the homeowner just wants to know if this is normal compared to other homes and other situations. It's not like people talk readily about their haunting habits. So, reassure them, give them insight, give them curiosity instead of fear and power instead of caution.
You might not always be successful at showing a homeowner a new way of looking at phenomena, but sometimes the simplest assurances go a long way for helping them feel less alone.