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SilkRoad Receives Two 2013 Stevie Awards for Sales and Customer Service…from SilkRoad
If you are looking for a new Talent Management System, or any HR system, don’t rely solely on “recommendations” or published reports. Do yourself a huge favor and talk to HRchitect first. After 16 years, HRchitect has unparalleled knowledge of the HR and Talent Management vendor community and can save you time and money in selection and implementation. Simply put, do not invest in any kind of HR technology without consulting with the experts first. HRchitect is always available to help!
SilkRoad, a leading global provider of cloud-based social talent management software, is a two-time winner at the seventh annual Stevie® Awards for Sales & Customer Service Awards. SilkRoad takes home bronze in the Back Office Customer Service Team of the Year category, as well as the Customer Service Department of the Year – Computer category.
SilkRoad’s integrated Life Suite® talent management software powers the entire employee life cycle, easing the recruitment challenges, smoothing the onboarding process and boosting employee retention. And with the creation of the Dedicated Support Team, SilkRoad turned the customer service model on its head – offering customer support that is individually tailored to the needs of each customer.
“As a company focused on providing solutions for managing people, SilkRoad knows firsthand the importance of building a team with the proper skills, tools and qualities needed to ensure a great customer service program,” said Flip Filipowski, Executive Chairman and Co-Chief Executive Officer at SilkRoad. “Our continued growth this past year has demanded an even stronger commitment to our internal customer support efforts. This recognition by the Stevie Awards reaffirms our focus of delivering the highest-level of support to our customers.”
The Stevie Awards for Sales & Customer Service are the world’s top sales awards, contact center awards and customer service awards. The Stevie Awards organizes several of the world’s leading business awards shows including the prestigious American Business AwardsSM and International Business AwardsSM.
“From our perspective this was the most successful Stevie Awards for Sales & Customer Service yet,” said Michael Gallagher, president and founder of the Stevie Awards. “Not just because of the increase in the number and variety of entries, but in the extraordinary quality of the entries. Judges have told me how impressed they were with the success stories they reviewed this year. All of this year’s Stevie Award winners are truly deserving.”
Details about the Stevie Awards for Sales & Customer Service and a full list of winners in are available at www.stevieawards.com/sales.
To learn more about HRchitect and how we can help your organization, please visit www.HRchitect.com. HRchitect is the leader in HR systems strategic consulting. As the premier Human Capital Management (HCM)Systems consulting firm, we offer end-to-end HR technology consulting services focused around strategic planning, evaluation/selection, project management and implementation of HR systems, Talent Management Systems, Talent Acquisition Systems, and Workforce Management software. After more than 16 years in business working on over 2000 successful engagements for more than 900 clients across the globe, HRchitect is a name you can trust as your one-stop shop for all your HR technology consulting needs.
Matt Lafata, HRchitect
2013-03-15 08:32:44
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