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What would you do if after you got home from your trip abroad, you found your mobile phone bill amounting to more than 3 million pesos? Anyway, this is what happened to a certain Elmer de Guzman when he received his Globe billing statement amounting to a staggering Php3,272,623.38 after coming back from a long trip abroad. Here’s what he posted on his Facebook page.
Now before you say that it’s photoshopped, here’s the breakdown page. Click to zoom in.
According to the breakdown page, majority of the amount was due to the high volume of bandwidth consumed charged by DU Telcom of UAE. The highest two being over P500k for almost 2GB worth of data with each session that ran for almost 24 hours. I guess it’s being used as a WiFi hotspot shared to other devices.
Well I guess now we know how expensive data is in Dubai. But here’s the kicker, Elmer subscribed to Globe’s BDUP or Bridge DataRoam Unlimited Plus which for just $55, you can enjoy 5 days unlimited mobile surfing in select partner telcos of countries, DU Telcom of UAE included. Before you say maybe his subscription didn’t activate, well he was charged for it by Globe.
I’m not sure if Globe’s Fair Usage Policy is at work here but if Globe, according to their site, says you can “Go unlimited on Facebook, Twitter, email, and web browsing while travelling abroad. No surprises, no bill shock!” You just have to take their word for it right?
I’m sure Globe will do the right thing here and reverse the charges by DU Telcom as far as mobile internet is concerned. There’s still the P400k Roaming Call charges Elmer has to worry about though.
I hope Globe Tel would do something about this. It’s impossible naman to have a 3M bill in just 1 month, i felt sorry for the subscriber,but of course, simple thing to do is not to pay that bill and let Globe do something about this.