| Story Views | |
| Now: | |
| Last Hour: | |
| Last 24 Hours: | |
| Total: | |
Want Loyal Customers? Ask for Feedback via Mobile
Monday, March 21, 2016 13:17
% of readers think this story is Fact. Add your two cents.
Implementing customer feedback capability is the key to success for mobile, according to new research from Apptentive. “Today’s consumers have a clear desire to provide helpful insight for the brands they interact with, especially through mobile channels,” according to Apptentive. “However, companies undervalue asking their customers for feedback across touchpoints. By not making [customer feedback] […]
Source: http://mobilemarketingandtechnology.com/2016/03/21/want-loyal-customers-ask-for-feedback-via-mobile/
