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Apple is actively investigating claims of poor Wi-Fi performance on the new iPad, says an internal document published by 9to5Mac. In Apple's support forums, a thread about the Wi-Fi problem has garnered 700 responses from users claiming to have experienced the issue. Media reports about the problem surfaced soon after the new iPad became available.
The document reads, in part, "In the U.S., contact centers and retail stores should capture iPad (3rd generation) Wi-Fi only devices if they exhibit any issue related to Wi-Fi. Symptoms can include, but are not limited to: intermittent connectivity, slow Wi-Fi speeds, and Wi-Fi network not seen." READMORE