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Nightmarish Hardware Failure At Recurly Erases Subscription Billing Info Of Some Clients’ Customers
In SoMeIT (Social Media Information Technology), we are fully dedicated to satisfying all of your web needs, integrating your business to social networks.
Recurly had some very bad news for its clients this morning but at least initial fixes are now on the way. A cascading hardware failure erased some end customer recurring billing info, preventing them from processing payments and essentially requiring them to ask customers to re-sign up for their subscriptions.
Considering people often forget about the subscriptions they pay for, they might just ignore the request to resubmit billing info, effectively canceling their subscriptions. Thankfully, now Recurly says it plans to have data to some clients restored by midnight. It’s been a painful moment to watch for a startup aiming to offer “Subscription Billing Pain Relief”.
source: http://feedproxy.google.com/~r/Techcrunch/~3/39cWsEQ_dqo/
2012-09-05 19:58:39
Source: http://someit.com/2012/09/05/nightmarish-hardware-failure-a/
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