Podcast: Using Customer Relationship Management (CRM) Software

(Before It's News)

Ramon Ray, Regional Development Director at Infusionsoft and Editor of Smallbiztechnology.com,  spoke with Tegan Jones of the Wells Fargo Business Insights Series on Customer Relationship Management (CRM) software and the benefits it provides a small business.

Check out the podcast to hear Ramon explain what exactly CRM software is, the benefits and advantages it provides your business by employing it.

Ramon also gives advice on what features you should look for in CRM software before purchasing, including:

1. Hosted Online (Cloud Based)
2. Secure Vendor
3. Integrated with Social Media
4. Easy To Use
5. Accommodates Growth
6. Works well (integrates) with other business software

Listen to the entire podcast here.

The post Podcast: Using Customer Relationship Management (CRM) Software appeared first on Small Business Technology.

Ramon Ray, Editor & Technology Evangelist, Smallbiztechnology.com
http://www.twitter.com/ramonray | http://www.facebook.com/smallbiztechnology
[email protected]

Small Business Technology Tour (Fall 2011)
http://www.smallbiztechtour.com
* Mountain View * Salt Lake City * Boston * Chicago * Atlanta

• Three Leading Website Platforms For Your Business
• Final Issue of Nintendo Honors First Issue
• NASA finds new evidence of ice in Mercury’s polar craters
• Hahn Lab Univ of North Carolina-Chapel Hill Postdoc Positions
• Court Of Appeals Upholds FCC Data Roaming Rules, Verizon Must Comply
• Video Chat Startup OnTheAir Acquired By Yahoo In Push For More Mobile Expertise
• Fossil Discovery May Be Of Earliest Dinosaur Known
• Fox Invasion Could Cause Wave Of Extinction For Native Tasmanian Wildlife
• Big Story Weather – December 5, 2012
• Working From Home Doesn’t Mean Working Fewer Hours