Visitors Now:
Total Visits:
Total Stories:
Profile image
By Wat Blog - Connecting Web - Advertising - Technolog (Reporter)
Contributor profile | More stories
Story Views

Now:
Last Hour:
Last 24 Hours:
Total:

Freshdesk Secures $7M Funding From Accel Partners And Tiger Global

Friday, November 29, 2013 5:36
% of readers think this story is Fact. Add your two cents.

(Before It's News)

Freshdesk, a cloud based customer support company which offers a platform for businesses and startups to get up and running with their customer support operations has announced its latest round of funding. The Chennai based company has received $7 million in funds from Accel Partners and Tiger Global which are its existing investors. The firm had received $5 million funding from these investors last year in April. The funding news was first reported by NextBigWhat.

Freshdesk

The exact usage details of the funding has not been disclosed by the company as of yet. Founded in 2010, Freshdesk offers a cloud-based customer support platform that integrates traditional support channels such as phone and email with social channels like Twitter and Facebook. Last month the company introduced Freshfone, which will enable your customer support team to handle phone calls which will be routed through their cloud platform.

With a customer base of more than 10000, Freshdesk’s clientele includes big names like Amazon’s Goodreads, Truecaller, MakeMyTrip, Kuoni, Toshiba and others. In May last year, the company also launched private CRM support for Facebook messages and introduced Freshdesk Future Fund to help out the startups by giving out their customer support platform to them for a year for free.

Looking For A Social Media Agency?? – Contact WATConsult – India’s Leading Social Media Agency



Source: http://www.watblog.com/2013/11/29/freshdesk-secures-7m-funding-from-accel-partners-and-tiger-global/

Report abuse

Comments

Your Comments
Question   Razz  Sad   Evil  Exclaim  Smile  Redface  Biggrin  Surprised  Eek   Confused   Cool  LOL   Mad   Twisted  Rolleyes   Wink  Idea  Arrow  Neutral  Cry   Mr. Green

Top Stories
Recent Stories

Register

Newsletter

Email this story
Email this story

If you really want to ban this commenter, please write down the reason:

If you really want to disable all recommended stories, click on OK button. After that, you will be redirect to your options page.