Visitors Now: | |
Total Visits: | |
Total Stories: |
Story Views | |
Now: | |
Last Hour: | |
Last 24 Hours: | |
Total: |
Leading Third Party Verification Provider Adds New Features to Live Operator Verification Service
Severna Park, MD – Monday, December 9th, 2013 – TrustedTPV, the premier provider of third party verification, announced new features that are available with the company’s live operator third party verification services. TrustedTPV’s live operator verification services are used by energy marketers throughout North America to confirm customer acquisitions through telemarketing and door to door sales.
TrustedTPV has just added TPVAlertTM to its verification platform. TrustedTPV clients can now easily control when an alert goes out and who it goes to. The new web portal feature is easy to use and entirely controlled by the client. You can set the alert system to send out a notification when any number of metrics have been hit; abnormal number of sales, too many attempts to the same customer, low rep production etc. The possibilities are endless. Clients can also control who receives that notification – operations, sales, provisioning, etc.
TPVAlertis superior to other static notification systems in that it allows the client to control the entire process from determining the parameters to be used to controlling who receives the notifications. “TrustedTPV has made our sales management a little bit easier” said Richard Booth President at Kiwi Energy. “They are constantly trying to improve the TPV process for their clients.
TrustedTPV has also recently added TPVAccessTM to its suite of live operator TPV features. TPVAcess is a web-based tool that can be used in the field with any device: any type of smartphone, any IPad or tablet, anything with access to the web. TPVAccess captures all of the customer’s information, including name, address, account numbers and product requested and instantly transmits that information to TrustedTPV’s live verification operators. When TrustedTPV’s operators pick up the phone, they already have all of the customer’s important account information, resulting in a much quicker and more pleasant verification for the customer. Furthermore, TPVAccess captures the GPS coordinates of your sales representative so you know exactly where they were when the verification took place. “We continually strive to provide a higher level of service to our clients” said Larry Leikin, VP Sales for TrustedTPV, “TPVAlert & TPVAccess are further proof of that commitment”.
Both TPVAlert & TPVAccess are available at no extra cost to all TrustedTPV clients.
About TrustedTPV
TrustedTPV was formed in 2009 by three third party verification industry veterans. The company provides third party verification services to over 100 clients in the competitive energy, telecommunications, financial services and healthcare industries. TrustedTPV offers automated, live operator and WebTPV, making it ideal for telemarketing, door to door marketers and online sales.