Podcast #8: Aaron Hall’s Client-Satisfaction Guarantee

(Before It's News)

Sam and Aaron talk with Jeena about why jerky law students become jerky lawyers, and then Aaron Hall explains why and how he is giving some clients a satisfaction guarantee.

Jerks in the Legal Profession

Two possibly-related things:

1. Lots of lawyers are jerks (and not necessarily in a way that benefits clients).
2. There is a movement to “humanize” law school.

Jeena Cho joined us briefly to explore the potential relationship between those two things and the surprising reaction to her HuffPo article (link #1, above) in which she argued that lawyers shouldn’t be jerks.

Interview: Aaron Hall

Aaron Hall’s firm recently started offering a satisfaction guarantee to some clients. In other words, clients can unilaterally write down their bill if they aren’t happy with it. In this interview, we discussed the why, how, and the promising early results.

Listen and Subscribe

To listen to the podcast, just scroll up and hit the play button.

Thanks to Ruby Receptionists for sponsoring this episode of our podcast.

To make sure you don’t miss an episode of the Lawyerist Podcast, subscribe now in iTunes, Stitcher, or any other podcast player. Or find out about new episodes by subscribing to the Lawyerist Insider, our email newsletter. We will announce new episodes in the Insider, and you can listen to them right here on Lawyerist.

• The Sky This Week – Thursday February 26 to Thursday March 5
• Natalie Bennett: Launches election campaign with no knickers on
• As states try to crack down on non-medical exemptions to school vaccine mandates, antivaccinationists lose it [Respectful Insolence]
• Strain-induced conduction gap in vertical devices made of misoriented graphene layers
• Arrays of quasi-hexagonally ordered silica nanopillars with independently controlled areal density, diameter and height gradients
• Flexible integrated circuits and multifunctional electronics based on single atomic layers of MoS 2 and graphene
• Size-dependent mechanical properties of axial and radial mixed AlN/GaN nanostructure
• Causation revisited again
• Jiang et al: Solar forcing of Holocene summer sea-surface temperatures in the northern North Atlantic
• Leveraging electrokinetics for the active control of dendritic fullerene-1 release across a nanochannel membrane