Semper Paratus
FAQ
What does Unseen do?
Our service replaces insecure applications like email and Skype® with a state-of-the-art web site, mobile apps and desktop clients that all work together to help you securely communicate wherever you are.
What’s the goal of Unseen?
Our goal is to bring back the human right to communicate freely and learn the truth. Only when you don’t have to look over your shoulder when communicating will you feel real freedom. For this reason, we believe that security and privacy can bring people freedom. The truth will set you free.
Where are you based?
Our company and servers are based in Iceland, where very strict data privacy laws help to protect your information.
On what platforms is Unseen available?
We currently offer a web-based version and will soon have a beta version of Windows, Mac and Ubuntu clients for user testing. Android is coming on strong and iPhone versions will be coming shortly, too. All applications are free to download. We feel people want to access their secure messages whereever they go.
Why do I need this service?
If you value your privacy and security, then you need a service that protects your communications. Most email apps, social networks and chat applications don’t have very robust security, are commonly hacked, and even read your messages to target advertising and for other purposes. It has also been recently revealed that they have been handing over data in bulk to various spies and agencies. Additionally, even if you don’t have an account on a web-based email service, when you send a message to someone who does, that service reads your email and creates a profile on you and stores and shares that information, too. Unseen is different. We use very strong security to stop hackers and spies and never, ever read any of your messages. Only you keep the key with Unseen.
What’s the difference between the free version and the premium version?
The free version provides a modest amount of free encrypted storage and allows sharing of files of up to 50MB. The premium version provides 2GB of encrypted storage, file sharing up to 40GB, group audio/video calling, and premium users can generate and store their own private key.
What if you get a request from the government to hand everything over?
Because we’re based in Iceland, we have to follow Icelandic laws. That means that if we receive a warrant for a particular person that is issued in Iceland and valid there, our Icelandic director will evaluate the request. If he finds that it’s a legally valid request and reasonable, the information we have from a particular person will have to be turned over. It’s illegal in Iceland to create a “backdoor” or give anyone bulk access to the data. Because we don’t keep the key, all messages are encrypted. We can only provide whatever data we have for the user and if the user’s profile settings don’t store data on our servers, we might have an email address and that’s about it.
About Unseen
Unseen brings consumers and businesses very strong secure and private communications. Our skilled and experienced team have been building popular web sites and services since 1995. Before starting Unseen, we developed Before It’s News, a leading source of alternative news and information. Because of this, we’ve had numerous people share with us their concerns about internet communications security. We’ve been aware of most of the recent revelations for years.
Our premise is that everyone needs to be able to hear the truth so they can make a good choice for their future. If your communications isn’t secure, it could be monitored, blocked or changed without you knowing it. That’s not good for anyone.
With all the recent spying disclosures, we became concerned about the safety of our customer’s data, so we moved the company and servers to Iceland. Iceland has a good track record of doing the right thing for protecting privacy and their past behavior with the bankers and human rights. It’s a neutral country where during the height of the cold war, this is where Reagan and Gorbachev had their famous meetings. It’s a very developed country with state of the art data centers where your data is safe and under the protection of Icelandic laws. Our Icelandic director is firmly in control of any requests for data and will do everything legally possible to protect our customer’s communications.
In the future, expect many upgrades to our systems, as we stay abreast of the latest encryption and security technology and do everything we can to continue to earn your trust.
